SnapTax Support

Need help? Email us at support@snaptax.app and we'll respond within 24 hours.

Frequently Asked Questions

How do I scan a receipt?

Tap the green "Scan" button on the home screen. Point your camera at any receipt — SnapTax will automatically detect and capture it. You can also choose a photo from your library.

How accurate is the AI scanning?

SnapTax uses Claude AI which is highly accurate on clear receipt images. For best results, ensure good lighting and hold the camera steady.

Is my data private?

Yes! Your financial data is stored locally on your device. Receipt images are only sent to Claude AI for processing and are not stored on any servers.

How do I export my receipts?

Pro subscribers can export receipts as PDF or CSV from the export button in the top right of the home screen.

How do I cancel my subscription?

Go to iPhone Settings → Apple ID → Subscriptions → SnapTax → Cancel Subscription.

I lost my receipts after reinstalling

Receipt data is stored locally on your device. Deleting the app removes all data. We recommend exporting your data regularly as a backup.

Contact Support

Email: support@snaptax.app